Bank Holiday May 29th

This may delay funding of your loan by one business day

Frequently Asked Questions | Q Credit

FAQs

  • What is required to get a loan?

    You must be at least 18 years old (19 if residing in AL or NE) and:
    • Have a job or proven source of income
    • Have a valid e-mail address
    • Have an active and valid checking account
    • Reside in a state in which Q Credit does business

    All signed Loan Agreements are subject to verification of prior loan history and application information. Your online application will be either approved or declined based on our evaluation of the information you provide. In some cases, we may need to ask for additional information. But for most customers, the process is quick and hassle-free.


  • How will I know if my application has been approved?

    After you submit your online application, you’ll have a decision in a matter of seconds. If conditionally approved, subject to verification of your application information, you will be able to request the amount you need to borrow, up to your maximum approved amount. In the event we are unable to approve your application for credit, we'll notify you with the reason for denial.


  • How much can I borrow?

    First-time applicants can qualify for $500 up to $1,000. See Loan Cost & Terms for additional information.


  • How soon will I get my money?

    If your application is approved and verified by 5 p.m. Central Time, we can electronically deposit your loan funds into your bank account as early as the next business day. Or, you can request that we send you a paper check by mail, which can take approximately 7 – 10 days for delivery.


  • Who is the lender?

    Q Credit is a tribal lender of the Rosebud Sioux Tribe operating within the boundaries of the Rosebud Indian Reservation, a sovereign nation located within the United States of America. Loans from Q Credit are governed by the laws of the Rosebud Sioux Tribe, not the laws of your resident state. The laws of your resident state may have interest rate limits and other consumer protection provisions that are more favorable. If you wish to have your resident state laws apply, you should consider taking a loan from a licensed lender in your state.


  • How much does it cost?

    Your loan's total cost depends upon the amount that you're approved for and your payment history. For example, the Annual Percentage Rate (APR) for a loan of $700 is 329.09% with 20 bi-weekly payments of $97.60. See Loan Cost & Terms for more details.


  • What will happen if I’m late on a payment?

    You are responsible for making your loan payments by the due date. To make it easier, you can schedule automatic electronic payments from your checking account or provide payment in one of the following forms: debit card, check, or money order. If you do make a late payment, skip a payment, or a payment is returned to us, you may incur additional fees. If a payment is returned, we may submit the payment to your bank for reprocessing. If you are unable to make your scheduled payment, please contact Customer Support.


  • What are my payment options?

    Unlike many traditional banks, with Q Credit you have the choice of paying off your loan over several installments, or all at once at any time without a prepayment penalty. We structure our loans so that payments are typically around $145 (based on bi-weekly payments). For example, a $700 loan with an Annual Percentage Rate (APR) of 329.09% has 20 bi-weekly payments of $97.60. The actual number of payments required for your loan will be based on your loan amount and your salary schedule. For your convenience, we link your loan payment dates to your salary pay dates.


  • How do you protect my personal information?

    Keeping your financial and personal information safe is one of our highest priorities. Q Credit has taken a number of measures to keep our process completely confidential and secure. Please review the details on our Security page. Also, please review our Privacy Policy for details on how we handle your personal information. And if you have additional unanswered questions, please Contact Us.